We're confident that you'll be delighted with your EcoTeas purchase. We've teamed up with WorldPantry.com®, a company dedicated to using the Internet to bring the best foods of the world to your table, and every product purchased from the EcoTeas website is backed by the WorldPantry.com® Satisfaction Guarantee:
WorldPantry.com® Absolute Satisfaction Guarantee
If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple.
How to Return an Item
Our returns center cannot process exchanges. If you have found another item on our site that you would prefer over the one originally ordered, please return the original item and place a separate order for the new item. We will notify you via e-mail when the return has been processed.
If you have questions about your return, please contact us. Be sure to include the information in your packing slip in your correspondence.