Contact Us

Do you have questions or suggestions about the EcoTeas online store, including website, policies, or products? Check our help page first. If you still have questions, then here's how you can contact us.

To order by phone:
Simply call us at: 866-972-6879 (Toll-Free)
Monday-Friday 6:00 a.m. to 5:00 p.m. PT

If you would like to contact us, you can use the following e-mail addresses and phone numbers:

Orders you have placed:
Please check Your Account first. If you can't find your answer, then contact us at:
ecoteas@worldpantry.com
Phone: 866-972-6879 (Toll-Free)
Monday-Friday 6:00 a.m. to 5:00 p.m. PT
Other questions or suggestions about our website, products, or policies:
ecoteas@worldpantry.com
You are a retailer and would like to ask about carrying our products:
E-mail: ecoteas@worldpantry.com
Phone: 800-839-0775
If you would like to contact WorldPantry.com directly:
E-mail: customerservice@worldpantry.com
Phone: 866-972-6879 (Toll-Free)
Monday-Friday 6:00 a.m. to 5:00 p.m. PT

If you need to mail something to us, you can use the following addresses:

For items pertaining to this EcoTeas website:
EcoTeas
c/o WorldPantry.comĀ®, Inc.
1192 Illinois Street
San Francisco, CA 94107
Phone:
866-972-6879 (Toll-Free)
Fax:
415-401-0087
For non-website related items, you can call directly to EcoTeas:
Mate Revolution, Inc.
P.O. Box 1192
Ashland, OR 97520
Phone:
800-839-0775
Fax:
541-482-6780